We want to get your order to you as quickly and safely as possible. Here’s what to expect once you place an order with Bluebird:
Shipping Destinations
We ship within the United States and to select international destinations. If you’re not sure whether we can ship to you, email us at info@bluebird-bigsky.com.
Processing Time
Orders are processed Monday through Friday, excluding holidays. We aim to get every order shipped within 24 hours, but please allow 1–3 business days for your order to be packed and shipped.
Once it’s on the way, we’ll send you a shipping confirmation email with tracking information.
Shipping Options
Standard Shipping: 3–7 business days
Expedited Shipping: 2–3 business days
Overnight Shipping: 1 business day for orders placed before 12 PM EST
Shipping Costs
Standard domestic shipping is free on orders over $100. Orders under $100 ship for a flat rate of $7.99.
Expedited and overnight rates are calculated at checkout.
Tracking
You’ll receive tracking information by email once your order ships. It may take 24–48 hours for tracking updates to appear.
Delays
Weather, carrier delays and customs can occasionally affect delivery times. If your order is taking longer than expected, email us at info@bluebird-bigsky.com and we’ll help however we can.
Lost or Damaged Packages
If your package is lost or arrives damaged, email us at info@bluebird-bigsky.com as soon as possible. We’ll work with the carrier and help get it sorted.
